Our method

Your journey, step by step

A structured, step-by-step method to move forward calmly and present a solid file.

The seven steps of our support

For each step: the packages concerned, what we do and what we expect from you.

01

Guidance and assessment

Assessment of your academic background and your constraints to identify the countries best suited to your project.

  • Essential
  • Premium
  • Excellence
Our mission: University guidance and strategic advice. Weighing up program, budget and timing from Premium onward.
Your part: Sending your transcripts, diplomas and CV, along with your budget and timing constraints.
02

Choice of institutions and admissions

Applications to the CEGEPs, universities and grandes écoles chosen with you.

  • Essential
  • Premium
  • Excellence
Our mission: Completion of admission forms, exchanges with admissions offices and tracking of responses. Follow-ups with institutions from Premium onward.
Your part: Approving the selected programs, contributing to your motivation letters depending on your package, paying the institutions' application fees.
03

Campus France / CAQ / I-20

Launch of the pre-visa immigration procedures according to the destination.

  • Essential
  • Premium
  • Excellence
Our mission: Filling in the Campus France space, uploading Quebec immigration documents (CAQ), requesting the American I-20 or preparing the diploma equivalence file in Belgium.
Your part: Creating your personal accounts, confirming your identity and paying the procedure fees (Campus France, CAQ or SEVIS depending on the country). The rest of the visa procedure is covered by the Premium and Excellence packages.
04

Financial planning and audit

Structuring of the proof of funds required by embassies (guarantor, AVI, blocked account).

  • Premium
  • Excellence
Our mission: Compliance audit of the guarantor's statements, calculation of residual capacity, and help opening an AVI.
Your part: Providing your guarantor's authentic bank documents (payslips, account statements) and depositing the required funds (AVI or blocked account depending on the country).
05

Preparation for consular interviews

Training to clearly show the consular officer that your study plan is consistent.

  • Premium
  • Excellence
Our mission: Check of your visa file before submission, then mock interviews in French or English (one session in Premium, several in Excellence), with feedback on content and delivery.
Your part: Knowing the details of your program, preparing to present your motivations orally and attending the mock interviews included in your package.
06

Housing and pre-departure preparation

Finding accommodation, often requested to prove your address of stay when applying for the visa, then preparing for the journey.

  • Premium
  • Excellence
Our mission: Housing advice and budget from Premium onward. With Excellence, active search, lease check and help with booking. Before departure: pre-departure checklist, documents to bring, travel advice, initial budget and pre-departure coaching, personalized in Excellence with coaching for parents.
Your part: Final choice of housing, signing the lease and paying the deposit, then gathering the documents on the pre-departure checklist.
07

Settling in and 3-month follow-up (Excellence package)

Settling into your country of study to start the academic year with peace of mind.

  • Excellence
Our mission: Help with settling in (SIM card, insurance, opening a bank account, administrative procedures), followed by 3 months of integration follow-up.
Your part: Completing your academic registration at the university and attending the settling-in appointments.

What if the answer is no?

A refusal is one of the cases planned for from the start. Here is what happens, depending on the step.

After step 02

Admission refused

  • Essential
  • Premium
  • Excellence

A single admission never decides the whole project: your other applications remain under way, and the Plan B (from Premium) or the backup plan (Excellence) takes over, without starting from scratch. If no admission is obtained, the second instalment of fees is not due.

After step 05

Visa refused

  • Premium
  • Excellence

We analyse the reason for the refusal with you and present the possible options in writing: lodging an appeal, submitting a second visa application or asking the institution to defer your enrolment. The visa decision rests with the consular authorities: we do not guarantee it.

Detailed terms: questions about the packages and terms and conditions of sale.

Our quality commitments

We set out our support in a contract, to put our commitments and their limits in writing.

Clear contract

All our services are set out in a contract signed by both parties.

Privacy

Your bank statements, ID documents and school transcripts are protected. They are only shared with the institutions and consulates you apply to, and with the technical providers needed for your file (see our privacy policy).

Legal compliance

We scrupulously follow embassy requirements, ruling out any document falsification.

Transparency

You are informed of every application submitted and every response received, in your MBM Platform client area.

Our measurable commitments

  • First contact: after you send your free diagnostic form, an advisor contacts you on WhatsApp within 24 working hours.
  • Written quote: the amount of the fees is set out in a personal quote issued before any subscription, then in the signed contract.
  • Response time during the support: 48 to 72 hours in Essential, under 24 hours in Premium, the same day in Excellence (working days).
  • Double review: every file is reviewed by a second advisor before it is submitted to an institution or a consulate, whatever the package.
  • Complaints: acknowledgement within 3 working days and a reasoned reply within 15 days (terms and conditions of sale).
Frequently asked questions

Your questions, our answers

How the support unfolds, from guidance to departure. Questions about the packages and payment are answered on the packages page.

It depends on the country, the package and the application calendar. As a rough guide, a project often takes six to twelve months to prepare: a few weeks for guidance and the file, then the timelines of each procedure (Campus France in France, CAQ and IRCC in Canada, equivalence in Belgium, I-20 and SEVIS in the United States). These timelines depend on the institutions and the authorities, not on MBM Travel Gate: we cannot guarantee them. From the start, we build a reverse schedule aimed at your chosen intake.

As early as possible. Program places and consular appointment slots go fast. Starting about a year before your target intake leaves time to build a solid file. In Premium and Excellence, this head start is also used to prepare the proof of funds and to set up a Plan B if a response is delayed. The Excellence package adds a backup plan.

A single admission never determines the whole project. Depending on the package, we prepare several applications and a backup plan. If one institution refuses, we activate the other avenues already under way, without starting over.

Yes. Your MBM Platform client area brings together the documents submitted, the checklist, the deadlines and the notifications. Your advisor works in the same space, and stays reachable on WhatsApp for questions as they come up.

Start your study project today

Our advisors are available to analyze your eligibility and structure your financing plan.

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